Privacy Policy

This website is the property of Tickle & Woo, LLC
Mailing Address: P.O. Box 441, Dalton, Pennsylvania, 18414
Email: sales@TickleAndWoo.com
Telephone: 1-888-474-0326

Tickle & Woo, LLC takes your privacy seriously, and has implemented this Privacy Policy (the "Privacy Policy"), as well as internal policies and practices, to keep your personal, business and financial information secure.

The Privacy Policy covers Tickle & Woo’s treatment of the Personally Identifiable Information we collect from you through your use of Tickle & Woo’s website (the "Site") and other plug-ins that exchange information with that website ("Applications"). For the sake of simplicity, the "Site" and "Applications" are sometimes collectively referred to as "Online Services".

This Privacy Policy is incorporated into our Terms of Use and therefore governs your use of our Online Services. By using Tickle & Woo’s Online Services, you accept the terms of this Privacy Policy. If you have questions or concerns about the Privacy Policy, kindly contact us at sales@TickleAndWoo.com or 1-888-474-0326.

What information do we collect about our customers?

Traffic Data. Tickle & Woo uses a number of internal and third-party methods to recognize visitor data like IP addresses and browser settings (collectively "Visitor Data"). The Tickle & Woo internal servers and software automatically recognize Visitor Data. No Personally Identifiable Information is revealed in this process. The Site may use Visitor Data to compile traffic data about the types of visitors who use the Site at specific intervals (collectively "Traffic Data").

Tickle & Woo may use the standard cookie feature of major browser applications and third-party providers, or employ internally-developed cookies and tracking codes, that allow Tickle & Woo to store a small piece of data on a visitor's computer, or any other device a visitor uses to access Online Services, about his or her visit to the Site or use of Applications.

We may use Traffic Data to analyze Site traffic, but this information is not examined for Personally Identifiable Information. We may also use Traffic Data to diagnose problems with our server, administer our Site, or display content according to your preferences. Visitor Data and Traffic Data may also be shared with business partners, affiliates or advertisers on an aggregated and anonymous basis.

Personal Information. Tickle & Woo requires each customer to provide us with personal and business information (collectively "Personally Identifiable Information") to access and use Tickle & Woo products and services. Personally Identifiable Information is captured only when a visitor accesses Online Services or speaks on the phone with a Tickle & Woo employee, and willingly discloses that information. This disclosure may occur when a visitor registers with an Online Service, engages in transactions, contacts customer service, or participates in contests, promotions, surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, or other aspects of services offered by Tickle & Woo.

Personally Identifiable Information includes: (i) "Contact Data" (such as your name, business name, website address, mailing address, city, state, zip code, phone number, and email address); (ii) "Financial Data" (such as your billing address, credit card number, expiration date and verification code); (iii) "Demographic Data" (such as your zip code); and (iv) other "Legal Data" (such as your business' federal employer identification number, sales tax identification number, trade secrets, copyrights, trademarks, inventions and idea submissions, and other sensitive information necessary to generate documents and complete your order).

User content uploads and payment information are protected by GeoTrust SSL technology and are processed through an Authorize.net payment gateway. Your order and user content uploads are handled by Tickle & Woo employees and partners, each of whom has signed a strict confidentiality agreement.

Calls/Electronic Communications. In the regular course of our business, Tickle & Woo may monitor and record phone conversations or email communications between you and Tickle & Woo employees and partners for training and quality assurance purposes. We may receive a confirmation when you open or click on content in an email from us, which helps us make our communications to you more useful and interesting. If you do not wish to receive email from Tickle & Woo, you may unsubscribe from our mailing list on any of the emails we send.

How do we use the information we collect and do we share the information we receive?

We use information we collect from the Online Services to communicate with you, process your orders, facilitate your transactions, and inform you of offers and discounts. For example, you may receive an Account Activation email that confirms your username and password, and later receive other communications related to our responding to your inquiries, providing services you request, and managing your account. For example, we may send a service-related announcement to alert you if we need to temporarily suspend the Site for maintenance. From time to time, we send promotional emails and newsletters to our purchasers and to those who have opted in to receive such emails. Generally, you may not opt-out of service-related communications, which are not promotional. If you do not wish to receive service-related communications, you may terminate your account by contacting us at sales@TickleAndWoo.com or 1-888-474-0326. You can opt-out of promotional communications by following the unsubscribe instructions in any communication or by emailing us at sales@TickleAndWoo.com.

We share customer information with third parties only as follows:

Use of Personal Information. Tickle & Woo, sometimes with the assistance of a third party or Tickle & Woo subsidiary, may use your Personally Identifiable Information to process your payment through merchant account services, to generate the products and services you order, and to analyze our customer demographics. Your Contact Data may be used to follow up with you on transactions you initiate through Online Services, respond to inquiries made through Online Services, inform you of changes to Online Services, and send you additional information about Tickle & Woo and its products and services. Unless specifically authorized by you, we do not provide Personally Identifiable Information to third parties for marketing purposes. We may provide information to a third party in response to a subpoena or to otherwise comply with the law.

Contact Data and Traffic Data are used to gather general statistics about our customers and visitors. We may use Demographic Data to generate collective information about our users, but not in a way that identifies any user specifically. For example, we may inform third parties about the number of registered users and unique visitors, and the pages most frequently browsed.

Service Providers. We may share your Personally Identifiable Information with companies that provide support services to us (such as a printer or email service provider) or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.

Opting Out. You may choose not to provide Tickle & Woo with Personally Identifiable Information or you may turn off cookies in your browser by changing its settings. If you make these decisions, you may continue to use the Online Services and browse its pages. However, Tickle & Woo cannot process orders without Personally Identifiable Information.

Website Areas Beyond Tickle & Woo's Control. The Site may include interactive forums, such as message boards and chat rooms. Any Personally Identifiable Information disclosed in these areas is public and becomes public information. You should use caution when deciding whether to disclose your personal information in these forums.

Other Transfers. We may share Personally Identifiable Information and other data with businesses controlling, controlled by, or under common control with Tickle & Woo. If Tickle & Woo is merged, acquired, or sold, or if some or all of our assets or equity are transferred, we may disclose or transfer Personally Identifiable Information and other data in connection with the associated transactions.

Bankruptcy. In the event of a Tickle & Woo bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your personal information is treated, transferred, or used. If such an event occurs, your Personally Identifiable Information may be treated like any other Tickle & Woo asset and sold, transferred, or shared with third parties, or used in ways not contemplated or permitted under this Privacy Policy, without notice to you or your consent.

Links

Third-Party Websites and Third-Party Service Providers. Tickle & Woo may maintain links to other websites and other websites may maintain links to the Online Services. This Privacy Policy applies only to www.TickleAndWoo.com and not to other websites accessible from www.TickleAndWoo.com or that you use to access www.TickleAndWoo.com, each of which may have privacy policies materially different from this Privacy Policy. If you visit other websites, Tickle & Woo is not responsible for the privacy practices or content of those sites. It is your responsibility to review the privacy policies of non-Tickle & Woo websites to confirm that you understand and agree with them.

We may work with third-party service providers that we do not own or control. Unless authorized by you, we do not provide your Personally Identifiable Information to any third-party service providers, except as explained in this Privacy Policy.

Accessing and changing your account

User Access to Order Information. Tickle & Woo will give you, or anyone listed as an authorized contact for a specific order, information about a specific order. This may include information about the nature and status of your order, information you provided to process your order, payment information, and contact information. If you want an individual to have access to your order, someone other than the person who either placed the order or who is identified in the order as the person who should receive proofs and documents, you must notify us, in writing, at sales@TickleAndWoo.com, to designate the person as an authorized contact, or they may not obtain information. To confirm authorized contacts for your account, add new authorized contacts, or remove authorized contacts, please contact us at sales@TickleAndWoo.com.

User Access to and Ability to Update Personally Identifiable Information. You may visit your personal account profile at any time by using your Username and Password to log into your account at the Tickle & Woo website. Once logged in, you may: (i) review and update your Contact Data; (ii) view your Order History; and (iii) begin new orders. If you want to remove your Personally Identifiable Information from our Site, you may contact us at sales@TickleAndWoo.com or 1-888-474-0326. Tickle & Woo may maintain some or all of this data in its archives even after it has been removed from the Site.

How secure is the personal information we collect?

Our Commitment to Data Security. We strive to make certain that our servers and connections incorporate the latest encryption and security devices. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. Credit card and personal and business information is transmitted by secure servers. Documents are delivered to you via email, UPS or a similar delivery service. Unfortunately, no data transmission is guaranteed to be 100% secure and we therefore cannot guarantee the security of information you transmit to or from the Site, Applications, or through the use of our services, and you provide this information at your own risk. ACCORDINGLY, WE DISCLAIM LIABILITY FOR THE THEFT, LOSS, OR INTERCEPTION OF, OR UNAUTHORIZED ACCESS OR DAMAGE TO, YOUR DATA OR COMMUNICATIONS BY USING THE SITE, APPLICATIONS, AND OUR SERVICES. YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND ASSUME THESE RISKS.

IF YOU BELIEVE YOUR PRIVACY HAS BEEN BREACHED THROUGH USE OF OUR WEBSITE, APPLICATIONS, OR OTHER SERVICES, PLEASE CONTACT US IMMEDIATELY AT sales@TickleAndWoo.com or 1-888-474-0326.